Activate Your Existing Account on Our New Site
Our site has changed! Rest assured, your past orders and account info is still available however, you will need to activate your account on the new site and reset your password to access it.
To activate and reset your password click on, “Activate My Account” and enter the email address associated with your JAFRA account.
Click here to Activate Your Account
Steps to Activate Account:
Step 1:
Click on "Login" from the header menu (on mobile, open the menu by clicking the 3 lines at the top left of your device). Click on "ACTIVATE MY ACCOUNT".
An email will be sent to your mailbox to reset your password. If you did not get the email, please contact our Customer Experience Team at 800-852-3728 M-F 6am - 5pm PST.
Step 2:
Enter Email Address associated with your JAFRA Account and click on the "Submit" button
Step 3:
Open the Activation Email from your Email inbox, Click on "Activate my account"
Step 4:
Enter & confirm your new JAFRA.com Password then click on "ACTIVATE ACCOUNT".
Hint: if you would like to see the password you are typing click on the eye icon to ensure your password matches.
